Summerwood Veterinary Surgery, located in Caerphilly, stands out as a reputable veterinary clinic with a solid 4.5-star rating from 325 reviews on Google Maps. This high volume of positive feedback indicates a strong level of customer satisfaction and reliability. The clinic also functions as a Veterinary Nurse Training facility, showcasing its commitment to education and high standards of veterinary care.

The clinic offers a comprehensive Pet Health Club Plus plan for £31.99, which includes vaccinations, flea and worming treatments, dew claw trimming, anal glands expression, and free vet consultations, along with 24-hour contact with a vet. This plan is highlighted by Grace Fields, who praises the clinic for its thorough and friendly service, making her first experience there exceptional.

The reviews reflect a predominantly positive sentiment, with clients like Laura Sucharyna Thomas and Claire England commending the clinic for its caring staff and transparent pricing, which ensures no surprises at the end of visits. Claire England notes the friendly atmosphere and clear communication regarding procedures and costs, enhancing the overall client experience.

However, there is a significant negative review from Amy, who recounts a distressing experience during a difficult time. She highlights issues with the reception staff's conduct during the euthanasia of her family dog, suggesting a lapse in sensitivity and protocol adherence.

Despite this, the overall tone of reviews suggests that Summerwood Veterinary Surgery is generally well-regarded for its compassionate care and professionalism, making it a trusted choice for pet owners in Caerphilly.