RSPCA Aberconwy Animal Welfare Clinic

RSPCA Aberconwy Animal Welfare Clinic is an RSPCA branch welfare clinic rather than a typical private practice. Its website states that it is an appointment-only service for people in receipt of means-tested benefits, and that it works with neighbouring branches to run the North Wales Mobile Animal Clinic. When the clinic is closed, veterinary care is available through supporting partner services.

Services

•Appointment-only welfare service: the clinic’s website says appointments are for people receiving means-tested benefits.
•Mobile clinic support: it works with neighbouring branches to help run the North Wales Mobile Animal Clinic.
•Routine consultations and ongoing care: reviews mention careful consultations for a cat’s condition, with time taken to explain concerns and answer questions; another review refers to a dog skin condition appointment.
•Neutering support: reviews mention a voucher towards a dog’s spaying, including staff arranging a replacement after the original was lost.
•Out-of-hours arrangements: when the clinic is closed, the website says veterinary care can be accessed through supporting partner services.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

•Nan and Jan (spelling uncertain): thanked in a review as reception team members who were kind, helpful, supportive and understanding.
•Kelly: also singled out in a review for being kind and helpful.
•Wider team: recent feedback praises the team more broadly for being compassionate, professional, friendly and patient during consultations.

Reviews

Google rating: 4.7/5 from 26 reviews. Recent written feedback is largely very positive, though there is one older serious negative review.

•Owners describe patient, unhurried consultations with attention to detail and time taken to answer questions, including care for a cat’s condition.
•Several reviews praise the team for being friendly, compassionate and professional, with one reviewer thanking staff for years of patience and friendly service.
•Practical help stands out in one review, where staff quickly arranged a replacement spay voucher after the original was lost.
•One older 1-star review alleges a dog with a skin condition was not examined, yet medication was prescribed; this is a clear negative outlier against otherwise positive feedback.

Reviews for RSPCA Aberconwy Animal Welfare Clinic

Note: Showing the 10 most recent Google reviews out of 26 we track in total. Recent reviews may not be representative of overall sentiment.

John Richardson

9 months ago

Heather Fletcher

1 year ago

The whole team at Aberconwy RSPCA Vets are amazing, compassionate, professional and friendly. There is great attention to detail during the consultation and care is delivered in a kind and patient manner, taking time to answer any questions I may have about my cat's condition. Leo and Suki are very happy customers! Thank you 😊

Will Jones

2 years ago

If Carlsberg made Doggy Doctors, then this here Vet's Practice C/O R.S.P.C.A Animal Clinic, Llandudno Junction would be probably be the best in the world. Thanks to all the staff for years of patience and friendly service X.

Viv Barry

3 years ago

I went here to pick up a voucher towards the speying of my dog. On the long bus journey home ,I actually lost the voucher! I immediately rang them,and told them what had happened, and their response was amazing to me. They offered to write another for me to pick up in a couple of days time. I can't praise the staff highly enough for helping me so promptly. Thank you so much everyone, you really saved my bacon today, and put my mind at ease.

Matthew Manning

NT

The staff that work at this branch are amazing. It's always very busy and they are always rushed off their feet, but still do a good job! Thank you for all you've done for Lad and Narla over the past 12 months. We'd like to say a special thank you to the reception ladies (think their names are Nan and Jan?) And also Kelly. They are all so kind, helpful, supportive and understanding, and make a great team. Nat & Ash, Lad & Narla. Xx

Ash Thomas

4 years ago

I brought my dog here for his skin condition concerns but he was not seen to by the vet as she was too scared of him. However, she was still willing to prescribe him tablets. I then went to a professional vets and was told if he was to have what the RSPCA prescribed him he would have been in more trouble as what they guessed the problem was was not actually the problem. Seriously think about it before taking your animals here, literally for the sake of their lives.