Cibyn Veterinary Clinic

Cibyn Veterinary Clinic has been established since 1978 and is described as offering an Ophthalmic Referral Service. It also lists veterinary nurse training and emergency/extended-hours care among its capabilities. In recent reviews, owners most often describe thorough consultations (including detailed examinations and time for questions) and clear aftercare guidance (one owner mentions being shown how to apply medication via syringes). A small number of comments raise concerns about costs and a disagreement over re-consultation fees and pain relief prescribing for arthritis.

Concrete specifics mentioned by reviewers include

• •A 6‑monthly health check described as free when on a Pet Health Club subscription.
• •Post-surgery recovery described as rapid (“back to herself the day after surgery”).
• •A wildlife rescue case where the team kept an injured sparrow hawk overnight, liaised with a raptor centre, and provided progress updates.
• •Handling of an anxious dog described as notably helpful.

Services

• •Ophthalmic Referral Service (from the clinic website summary).
• •Emergency/extended-hours veterinary services (listed in the provided clinic data; no further detail given).
• •Veterinary nurse training facility (listed in the provided clinic data).
• •Routine health checks, including a “6 monthly check” referenced by a reviewer.
• •Surgery (mentioned in reviews; no specific procedure stated).
• •Aftercare and medication administration support, including showing an owner how to apply medication using syringes.
• •Nail/claw trimming is referenced indirectly in a complaint (a reviewer says they “couldn’t even cut my old dogs claws?”).
• •Wildlife triage/support is described in a review (injured sparrow hawk assessed, kept overnight, and coordinated with a raptor centre).

Pricing

• •One reviewer states their dog’s 6‑monthly check is free with a Pet Health Club subscription.
• •Another reviewer describes the clinic as “very expensive,” while a different reviewer felt costs were “very reasonable,” indicating conflicting experiences without specific prices.

People

• •Rachel Massey (vet): described by a reviewer as thorough during a 6‑monthly health check, listening to questions and giving advice focused on keeping a dog healthy and active.
• •Michael (vet): credited in a wildlife rescue review with keeping the finder updated on an injured sparrow hawk’s progress and coordinating next steps.
• •Receptionists, nurses, and vets are repeatedly mentioned together in positive terms, with specific examples including friendly welcome, chatting to pets while waiting, and support with anxious dogs.

Reviews

4.6 stars from 492 reviews. - Detailed examinations and explanations: multiple owners describe thorough checks and clear guidance, including aftercare and how to give medication.

• •Kindness and rapport with pets: reviewers mention staff remembering them, interacting warmly with animals in the waiting area, and helping an anxious dog cope.
• •Follow-through and updates: one review highlights progress updates during a wildlife rescue case and a next-day call.
• •Conflicting experiences on cost and treatment decisions: one reviewer disputes a serious diagnosis that later “disappeared on its own,” calls pricing high, and reports frustration about needing another consultation for arthritis pain relief; other reviewers report being very pleased with care and/or finding costs reasonable.