
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Pet Doctors Veterinary Hospital Newport, located in Newport, Wales, offers a range of services including veterinary nurse training and emergency veterinary services. The clinic is highly accessible with extended hours, aiming to provide comprehensive care to pets in need of urgent attention.
The clinic has a Google Maps rating of 4.3 stars from 278 reviews, indicating a generally positive reception. However, the feedback is mixed, with some reviews highlighting significant concerns. A distressing 1-star review from Katie Robinson describes a tragic experience where a pet cat died shortly after a visit, raising serious concerns about the quality of care and transparency. Similarly, Chloe G's 1-star review recounts a frustrating interaction involving an injured pigeon, where communication and accountability were severely lacking.
On a more positive note, there are glowing 5-star reviews which speak to the clinic’s strengths. Siana Spiers praises the compassionate care she received when her guinea pig was put to sleep, noting the staff's thoroughness and empathy during a difficult time. Another review by Tom Parker-Bulpit commends the professionalism and swift response of the team, particularly in handling an emergency situation with his dog, highlighting clear communication about the payment process that helped manage costs through pet insurance. John Urquhart also acknowledges the clinic's ability to provide clear advice and appropriate treatment.
In summary, Pet Doctors Veterinary Hospital Newport appears to have a capable and dedicated staff, as evidenced by positive reviews, though there are concerning reports of inconsistent communication and care that potential clients might want to consider.
24/7 emergency care available
Veterinary nurse training provided
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