
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Alphavet Veterinary Centre Limited, located in Newport, Gwent, Wales, is a well-regarded veterinary practice boasting a commendable Google Maps rating of 4.6 stars from 220 reviews. The clinic offers specialized services, including a veterinary nurse training facility and emergency veterinary services available during extended hours.
The clinic's positive reputation is reflected in several customer reviews. Maria, for instance, praises the clinic for accommodating an emergency appointment on a Saturday, highlighting the friendly and helpful staff. Similarly, Spiro Pezaros recounts a wonderful experience, noting the kind and caring nature of the vet and the friendly reception staff, which contributed to a welcoming atmosphere.
However, there are notable criticisms as well. Ilse Swart expresses dissatisfaction with the clinic's pricing and administrative communication, citing an unexpected charge for flea treatment. Louis Hill, a long-time client, laments a decline in service quality over the past five years, citing rude reception staff and a lack of continuity with different vets at each visit. This sentiment is echoed by Laura, who reports rushed consultations and inadequate explanations of treatment options, leading to a loss of confidence in the practice.
Despite these criticisms, the overall high rating suggests that many clients have positive experiences at Alphavet Veterinary Centre. Nevertheless, potential customers should be mindful of the mixed reviews, particularly concerning service consistency and pricing. There is no clear, transparent pricing available on the clinic's website, which might necessitate direct inquiries for cost-related information.
24/7 emergency care available
Veterinary nurse training provided
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