Caerleon Veterinary Centre

Caerleon Veterinary Centre is part of the Usk Vets group (founded over 60 years ago) and focuses on small-animal care, including routine preventative work via the Pet Health Club (as described on the clinic website). Reviews repeatedly mention practical “day-to-day” positives: short waits, friendly reception, and pets settling comfortably (including a dog “happy to go there”). Owners also describe clear explanations of next steps for cat care, and gentle handling of an elderly cat during a check-up and vaccination.

Services

Based on the clinic website summary and the written reviews available

• •Small-animal veterinary care
• •Routine care and preventative healthcare via the Pet Health Club
• •Check-ups and vaccinations (including for an elderly cat)
• •Neutering (one owner describes their cat being neutered via a Cats Protection arrangement)
• •Peri-operative supportive care (one owner paid for additional fluids during a neutering procedure)
• •Advice and monitoring plan for a urinary infection (“keep an eye on her and call if she needs anything else”)

Pricing

• •One reviewer reports paying £85 extra for fluids during their cat’s neutering procedure (the neutering itself was described as arranged through Cats Protection).

People

• •Jane (reception) is named in one review and described as “warm + welcoming” during an elderly cat’s visit.
• •Vets are not named in the available reviews, but owners give specific examples of what they valued
• •A vet giving a “great explanation” of a cat’s care and “next steps”
• •Gentle handling during an elderly cat’s check-up and vaccination

Reviews

Google rating: 4.7 stars from 134 reviews. “”

• •Low waiting times are mentioned more than once (e.g., “No long waiting times,” “never have to wait”).
• •Friendly, welcoming front-desk experience, including a named receptionist (Jane).
• •Pets coping well with visits, including a dog who is “more than happy to go there.”
• •Clear communication and practical guidance, such as explanations of next steps and monitoring advice for a urinary infection after treatment.