Ystwyth Veterinary Practice Limited – Vets in Aberystwyth
Clinic Overview
- Urgent and emergency care is a recurring strength: owners mention rapid help for very sick pets, emergency surgery, and cases where the team’s initial treatment helped a pet reach specialist care. - Communication is often highlighted: reviewers describe regular updates, clear explanations after procedures, and reassurance during stressful situations. - Handling and compassion stand out: owners of reactive or nervous dogs say staff took things slowly and kindly, and several reviews also praise the practice’s end-of-life support.
Services
- •Small animal care: routine appointments, urgent visits, inpatient care and support for dogs and cats. Recent reviews mention treatment for seriously ill pets, emergency surgery, and careful support for dogs that are nervous at the vets.
- •Farm animal and equine work: the practice remains a mixed clinic covering farm animals and horses, with earlier feedback also mentioning help for smallholding animals and quick attendance for larger animals when needed.
- •Surgery: the practice lists orthopaedic and soft tissue surgery, with reviews mentioning a successful laparoscopic spay, emergency surgery after a traumatic chest injury, and urgent procedures for unwell pets.
- •Laparoscopy and physiotherapy: both are listed by the practice, with laparoscopy specifically mentioned in owner feedback.
- •Emergency and out-of-hours care: the clinic states that it runs its own 24/7 emergency service. Recent experiences include same-day urgent help, emergency surgery, overnight care, and initial stabilisation before referral to a specialist hospital where needed.
- •Veterinary nurse training: the team includes qualified and trainee veterinary nurses.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners describe the practice as caring and not overly money-focused, while a small number of dissatisfied reviewers criticise charges connected to urgent treatment and poor outcomes.
People
- •The practice website describes a team of 12 veterinary surgeons, supported by qualified and trainee veterinary nurses and administrative staff.
- •Alice and Lauren were praised by name for caring for a seriously ill dog and helping arrange onward referral when specialist input was needed.
- •Sasha, a nurse, was thanked for reassuring an owner before laparoscopic surgery and for clearly answering questions afterwards.
- •Across reviews, the wider team is frequently described as kind, patient and compassionate, particularly with nervous dogs, emergency admissions, and end-of-life care.
Reviews
Google reviews: 4.7/5 from 316 reviews. Recent feedback is strongly positive overall, with most comments praising the team’s care and a small number of negative reviews focused on cost and dissatisfaction after unsuccessful treatment.
- •Urgent and emergency care is a recurring strength: owners mention rapid help for very sick pets, emergency surgery, and cases where the team’s initial treatment helped a pet reach specialist care.
- •Communication is often highlighted: reviewers describe regular updates, clear explanations after procedures, and reassurance during stressful situations.
- •Handling and compassion stand out: owners of reactive or nervous dogs say staff took things slowly and kindly, and several reviews also praise the practice’s end-of-life support.
- •Negative feedback is present but in the minority: the main complaints relate to treatment costs and distress after urgent procedures that did not have a good outcome.
