W J Downes, located in Aberystwyth, is a veterinary clinic known for its extensive range of services, including a Veterinary Nurse Training facility and emergency veterinary services with extended hours. The clinic boasts an impressive 4.8-star rating based on 244 reviews, indicating a high level of customer satisfaction.

The reviews are predominantly positive, highlighting the clinic's friendly and welcoming reception team, as noted by Charles Rayer, who commended the prompt appointments and caring vets. Chris Hayes also expressed gratitude for the emergency care provided by George, who treated their dog while they were on holiday, showcasing the clinic's dedication to animal welfare.

However, there are a couple of negative reviews that point to areas of concern. Medwin Worrall described a disappointing experience, citing long wait times and issues with the clinic's care plan, which felt financially burdensome during a difficult time. Similarly, Louis Evans criticized the receptionist's lack of empathy and the delayed response for a seemingly simple procedure, which led them to switch to another veterinary service.

Despite these criticisms, Chloe Roulstone praised the clinic for the compassionate care provided to her elderly rabbits over the past three years, underscoring the clinic's commitment to quality animal care.

Overall, W J Downes is highly regarded for its professional and caring veterinary services, although some customers have experienced challenges with communication and financial policies. The high number of positive reviews suggests that the clinic generally provides excellent care, with a few areas for improvement.