Took my small dog to vet as scratching a lot, lady vet said he has fleas, my two dogs had been on ferry in a kennel so must have got fleas from there she recommended tablets to kill fleas, I said please give me the same for my other small dog as they sleep together , I was charged £230 and felt ripped off could have just got flee treatment over the counter for much less money

Outstanding vets – by far the best we’ve experienced, and we’ve tried other practices in the area. The difference here is clear: the team are caring, professional, and genuinely compassionate with both pets and owners. They explain everything properly, never rush you, and you always feel your animals are in safe hands. The right questions and information will always lead to the best care. To fellow pet owners: keep your insurance active, and choose cover that pays per illness per year, not just per incident. Pets aren’t an obligation, but once you have them, they deserve the very best care – just like a car needs regular maintenance. We’ve seen first-hand how costly treatment can be, and we were lucky our insurance allowed our pet to receive gold-standard care when it mattered most. This practice sets the standard for both expertise and empathy. From the warm welcome at reception to the treatment in the consulting room, the service here is exceptional. I wouldn’t trust my pets with anyone else.

Vets4Pets Crosshands is the best vets we have ever experienced by a very long way. Emma and her Team are absolutely amazing, so friendly, kind and accommodating and fantastic at what they do. They are five times further away than our local vets and we keep trying to find somewhere closer but keep going back to Crosshands after disappointing experiences elsewhere. We've even considered moving house. Nothing is too much trouble for them and they go out of their way to accommodate your needs, wishes and anxieties. It's sadly rare to find a practice with excellent customer service and excellent expertise as well. I'm actually trying to hold back from gushing too much as I don't want to sound insane, but these guys have got us through some really difficult times and I'm tearing up as I write. [Pic of Kitkat, 5 years ago today after she had her leg amputated due to a rare cancer]

Vets4pets cross hands were able to fit my dog Sully in to be castrated when our local vets cancelled last minute. From the moment I spoke to them on the phone, they were absolutely amazing. The reception staff were SO friendly and helpful & the vets & nurses were all so lovely and made such a fuss of Sully which was so reassuring. I’m gutted this vets is an hour from me as I would love for it to be our local. Thank you all so much for taking such good care of Sully ❤️

I visited recently, I don’t have my own pets registered with this practice but some of our cattery customers are registered with this practice. I contacted them to arrange collection of some medication for one of our cattery guests. The staff were really helpful and felt with my enquiry and I collected the prescription later that day. Really helpful , friendly and efficient, thank you